![]() To uninstall Office, in addition to using the uninstall tool, you may try to refer to this article " Manually uninstall Office". Then please share us the command result like the following image. (If you are running 32-bit Office on a 64-bit operating system)Ĭscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus Then copy and paste the command, click Enter at last:Ĭscript.exe "%ProgramFiles%\Microsoft Office\Office16\ospp.vbs" /dstatus Search CMD, right-click the Command Prompt and run as administrator. Generally Office Professional Plus is volume licensed version, which uses MAK, KMS instead of licensed account to activate Office.Ĭurrently, I suggest you use the following command to collect more information of Office. I want to know which account do you use log into OneDrive? Is it a Microsoft account (personal) or a wokr or school account? Problem started when I logged into my one drive and then it downgraded to office 2016, from 2019.
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